Product Description

A Few Fitting tips:

To replace the handle, first remove the green rubber cap from the inner release handle. Then remove the screws from within the inner release. Remove the black push rod that connects the inner and outer handle. You'll need a 17mm socket with an extension bar. Place the socket into the hole and find the 17mm nut which is at the back of the external handle. Turn anti-clockwise. There are 2 slotted screws above and below the latch part of the handle. Remove these and the handle will come free from the door. There will remain a brass coloured fixing plate on the door. This can be reused if you like.
To fit the handle repeat the process in reverse. Once fitted, be sure to check the strike and adjust if necessary. You'll need an 8mm spanner for this. It's important to get the door to close as tight as possible without it being over tight and putting to much strain on the strike. You'll have to adjust it a few times and use your best judgement.
Doors can often be twisted and the door won't seal in either the top or bottom corner on the closing edge. You could try placing a wooden block in the corner opposing the gap and apply pressure to the face of the door. This may put the door back into twist and help it seal.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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